At Amulyam Jewels, we strive to provide you with the utmost satisfaction when it comes to our products. This policy outlines the terms and conditions regarding cancellations and refunds. By making a purchase on our website, you agree to comply with and be bound by the following policy:

Order Cancellation:

If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your cancellation request; however, please note that order cancellations are subject to the following conditions:

If your order has already been processed and shipped, we will be unable to cancel it. In such cases, you may refer to our return policy for options to return the product.

Customized or personalized orders may not be eligible for cancellation once the production process has begun. Please contact our customer support team for further assistance.

Return and Refund Eligibility:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may be eligible for a return and refund under the following conditions:

The product must be in its original condition, unused, and in its original packaging.

Returns must be initiated within [7] days from the date of delivery. Beyond this time frame, we may not accept the return.

Customized or personalized products may not be eligible for return or refund, except in the case of manufacturing defects or errors on our part.

Return Process:

To initiate a return, please contact our customer support team with your order details. We will provide you with instructions on how to proceed with the return. Please ensure that the product is securely packaged to prevent damage during transit.

Refund Processing:

Once we receive and inspect the returned product, we will notify you of the status of your refund. If the return is approved, we will initiate the refund to your original method of payment. Please note that it may take [7] for the refunded amount to reflect in your account, depending on the policies of your financial institution.

Non-Refundable Items:

Certain items may not be eligible for return or refund, including:

[item name(s)], unless they are defective or damaged upon delivery.

Items that have been customized, personalized, or altered as per your request.

Shipping Costs:

Unless the return is due to an error on our part or a defective product, the cost of return shipping will be the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the product.

Contact Us:

If you have any questions or concerns about our cancellation/refund policy, please contact our customer support team using the information provided at the end of this policy. We will be happy to assist you and address any inquiries you may have.